239 Privacy Policy: How Your Information Is Protected
This policy explains how 239 collects, uses, and protects your personal information, device data, and payment details on its platform. The privacy of our users in Bangladesh is our highest priority.
What Information We Collect
Certain information is collected when you register and use the 239 platform. This data is used to improve our services and ensure a seamless experience for you.
During registration, we collect your name, email address, mobile number, date of birth, and national ID details. This information is required for KYC verification and is stored securely.
Your device type, operating system, browser version, IP address, and session duration are logged automatically. This information helps us monitor platform security and performance.
We store records of deposits and withdrawals made via bKash, Nagad, or Rocket, including the transaction amount (BDT), time, and method. Full bank account numbers and PINs are never stored.
We collect analytics on which games you play, how long your sessions last, and which pages you visit. Cookies are used to remember your login state and preferences.
How We Use Your Data
239 uses collected data only for specific, defined purposes. Your data is never sold to third parties without your consent.
- To verify your account and ensure security.
- To process payments and maintain transaction records.
- To improve platform performance.
- To meet legal and regulatory obligations.
- To provide customer support.
- To keep you informed about relevant promotions and offers.
Cookies & Tracking Technologies
The 239 website uses cookies — small text files stored in your browser. They keep your session active, remember your preferences, and help us analyze platform performance.
Essential for storing login status and security tokens. Without these, the site cannot function properly.
Used to understand page visits, gaming patterns, and user behavior. All data is kept fully anonymous.
To remember your language settings and interface preferences. You can delete or block cookies at any time through your browser settings.
Data Retention, Security & Third Parties
How Long We Retain Your Data
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to five years as required by law. Transaction records are retained in accordance with financial regulatory guidelines.
Technical Security
239 transmits all data over SSL/TLS encryption. Data stored on our servers is also kept in encrypted form. Access is strictly controlled, and only authorized personnel can view the information they need.
Sharing Data with Third Parties
239 does not sell your personal information to advertisers or unknown third parties. Minimal necessary data may be shared with trusted partners for payment processing (bKash, Nagad) and identity verification. Information may be disclosed to government authorities when required by law.
User Data Rights
239 believes you should have full control over your own data. You have the following rights:
You can log in to your account at any time to view the information we hold about you.
If any information is incorrect, you may submit a correction request through our support team. Changes to identity document details are subject to verification.
If you request account closure, all data will be deleted except where retention is required by law.
To opt out of marketing communications or object to specific uses of your data, please contact our support team.
Policy Updates & Contact
Policy Update Process
239 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered mobile number or email. The effective date of any updated policy will be displayed at the top of the page. Continued use of the platform constitutes your acceptance of the revised policy.
For any questions or concerns about our Privacy Policy, please reach out to our support team. We respond in Bengali and aim to process all requests within 72 hours.
Email: [email protected]
For Further Inquiries FAQ Page View.
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